Superfast NRD!

Changing my old MyKad to the latest MyKad. I sent my application since April 10^th and now after almost 3 months, I checked the National Registration Department and I got this message…

Come to collect my new MyKad only to be told my card hasn’t arrived…yet! Duhh!? Slowpoke government service! ‘nuff said!! Spending millions of ringgit for vote buying but little on upgrading government’s service…

Let’s take a look at the National Registration Department official portal…

Agency Policy

Short Term Vision:

The National Registration Department as the Best Service Counter Department in the Public Service.(this is totally b***s**t)

Long Term Vision:

The National Registration Department as the Best Service Counter Department in the world (please don’t make yourself a laughing stock in the world, changing MyKad could take 3 months!!)

Ah! I found their pledge as well…let’s take a look…

PLEDGE OF THE NATIONAL REGISTRATION DEPARTMENT

THAT WE, THE NRD STAFF, PLEDGED TO CARRY OUT OUR DUTIES,

CLEANLY, EFFICIENTLY AND FAIRLY AND EQUITABLY,

AS WELL AS DILIGENTLY AND DISCIPLINED,

TO ACHIEVE THE VISION OF NRD AND COUNTRY.

Wahahahaha…please drop EFFICIENTLY, FAIRLY AND EQUITABLY from your pledge!! They send my application from Sibu Sarawak to K.L cause Sibu don’t have the ‘machine’ to renew MyKad within 1 day like in K.L…talking ‘bout FAIRLY and EQUITABLY…bleahhh!

What’s more in their portal?Let me see…ah, read this:

Dasar Pengurusan Pelanggan

“Pelanggan adalah tetamu kami. JPN komited untuk menyediakan perkhidmatan yang melangkaui ekpektasi pelanggan berteraskan budaya kerja kelas pertama serta sentiasa berusaha untuk manambahbaik kualiti penyampaian perkhidmatan kepada pelanggan“

Hahaha…make me wanna puke all day…c’ya nx time readers!